"I have been involved in the supply chain side of the chemical industry for over 25 years. Price is important but not always the driving factor on deciding who I choose to do business with. What is more important to me at multiple levels is having clear, truthful, open communication. It is critical for me to make educated decisions based on the information received to avoid distractions and potential manufacturing downtime. I can honestly say that dealing with Sharon has exceeded expectations. Her communication has always been timely, honest, and clear, never leaving me to second guess if my needs were understood."