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Our
Promise

Our people, the foundation of our business, take a genuine interest in serving our customers and meeting their unique packaging needs.

 
 

Pipeline Packaging’s Brand Promise

Our people, the foundation of our business, take a genuine interest in serving our customers and meeting their unique packaging needs. We are resourceful, customer-centric and competitive from strategy through fulfillment. As a partner to our customers, we provide knowledge, communication, efficiency and depth of resources that are critical to their business operations.

Together we share a common goal – to create solutions that drive customer success.

Our Customers’ Expectations and What We Deliver

To go “above and beyond,” we must consistently fulfill our customers' six expectations and exhibit the nine personal characteristics they value*:


Customer Expectations of Pipeline
  • 1 Communication
    Pipeline is SERVICE FOCUSED
  • 2Partner Alignment
    Pipeline is CUSTOMER-CENTRIC
  • 3Diversity of Resources
    Pipeline is RESOURCEFUL
  • 4Problem Solving
    Pipeline is INNOVATIVE
  • 5Expert Advisory
    Pipeline is SPECIALIZED
  • 6Competitive Pricing
    Pipeline is COMPETITIVE

* From an independent survey conducted in 2011 by Ashton Business Solutions.  

Nine Characteristics of Pipeline
Our Promise

Good People at the Core of Packaging

With 25+ years of experience, we understand that people make products, services, companies and brands successful. Let our proactive approach, timely communication and genuine concern for your success be a part of a winning strategy for you and your company.

Contact Us

Good People at the Core.

Brian Graham

Southern Regional Warehouse Manager in Dallas

What is your role at Pipeline? Manage the warehouses in Des Moines, Dallas, Houston and Oyster Creek

Deborah Gunderson

Customer service support to Sales and customers

What is your role at Pipeline? Customer service support to Sales and customers