Dozens of packaging logistics solutions companies will promise you the moon.
But can they truly deliver?
You need a distributor that can take your order — large or small … has global suppliers and plenty of storage space … can get you what you need exactly when you need it … and can provide all the value-added services you might need.
That distributor is Pipeline Packaging.
Simplifying the Complex
Aaron Locke, distribution center manager at Pipeline Packaging’s Conroe, Tex. facility, has worked at the company for about eight years. He manages distribution center operations while overseeing the transportation and maintenance departments.
Locke says effective packaging logistics solutions are straightforward at their core.
“We simply need to make sure our customers get the correct packaging products, in the correct quantities, on time, and with no damage,” said Locke.
Delivering on this promise, however, is a little more complex. It takes a specialized and truly dedicated team with all the right tools.
A Full Toolbox
Pipeline Packaging offers a wide array of packaging logistics solutions, including 10 distribution centers, more than 1 million square feet of warehouse space, and a team of seasoned packaging professionals.
Pipeline uses a combination of its own fleet of trucks and partners with logistics companies to ensure customers get exactly the products they need precisely when they need them.
“We don’t manufacture anything,” said Locke. “We provide products and services to our customers. And what’s most important is making sure our customers are serviced properly.”
Locke said multiple Pipeline customers who manufacture various products need their packaging delivered first thing in the morning due to production schedules. So, maintaining a full array of packaging logistics solutions is vital for handling their immediate needs.
Truly a Team Effort
Meagan Patterson is an outside sales representative also based out of Pipeline Packaging’s Conroe, Tex. facility. She’s been in the packaging business for nearly 10 years, working at Pipeline for seven.
Patterson said strategically placed warehouses, a breadth of products and services, and a full-team approach make Pipeline Packaging the perfect partner.
“One of my largest customers is serviced by as many as five Pipeline distribution centers,” she said. “I also receive support from the key account manager and two other sales reps. It’s truly an all-hands-on-deck team approach.”
An Easy Choice
Patterson also referred to another customer located just a half mile away from a leading drum manufacturer that switched to Pipeline as its drum supplier because of the packaging logistics solutions provider’s array of offerings.
To keep up with this customer’s demand, Pipeline located a 60-foot storage trailer on site for a “drop and swap” program.
“Our customer couldn’t be happier,” said Patterson. “We track inventory and know their patterns. We’re an extension of their business. The more we can predict, the smoother our relationships will be.”
She added that a “strong percentage” of customers she works with, including this customer, use a combination of Pipeline’s warehousing, inventory management, and logistics services.
“We want no surprises,” she said. “In any partnership, there’s going to be good, bad, and ugly. With communication and transparency, we’re able to focus on the good.”
“What’s on Your Whiteboard?”
Patterson said a common question she asks customers is, “What’s on your whiteboard.”
It’s her way of finding out what problems the customer might be experiencing and devising a strategy for solving them.
“We love to get involved to see what we can do, to figure things out together,” said Patterson. “Sometimes it’s a simple fix, and sometimes it means getting our engineering team involved. We hate to say no.”
We Hear You
Locke added that Pipeline Packaging keeps an open mind at all times.
“If there’s something a customer needs or wants, we’re willing to take a look at it,” he said. “Whether labels need to be applied, sleeves or caps need to be put on, warehouse space or inventory management is needed, or whatever, we’re here to support our customers.”
Locke said Pipeline also offers engineering and design work, 3-D printing, and other value-added services.
“Our goal is to be a one-stop shop for commercial and industrial packaging solutions,” he said. “And we’re always looking to diversify the products and services we offer.”
Close Enough to Perfect
So, what does working with a packaging logistics solutions provider like Pipeline result in? Nearly 100 percent on-time delivery and fulfillment accuracy.
For more than five years, Pipeline Packaging has maintained greater than 99.5 percent accuracy when managing packaging fulfillment for our customers.
Doing things right is a top priority, and we understand even small errors can create obstacles for your daily operations.
“Leveraging our warehouse and logistics management team means our customers have more time to focus on their core business,” said Locke.
Working with Pipeline also offers flexibility to scale inventory needs, increase cash flow and reduce expenses for both plant and product, competitive freight rates, and peace of mind.
Driving Efficiencies, Cutting Costs
Pipeline Packaging’s order fulfillment and logistics team provides a convenient stocking space option with in-house experts to help manage your product inventory and container shipping logistics.
We maintain fulfillment warehouses throughout the U.S, to remedy any situation you may face. We’re able to help you drive efficiencies and reduce costs through our strategic footprint of U.S.-based packaging warehouse space.
We’ll help you optimize your floor space by utilizing ours. Our warehouse space is scalable from a single bin or product to additional space for special packaging projects like assembly, palletization, and modification. We can scale to your inventory requirements.
It’s Simple Mathematics
When you add it all up, Pipeline is the right packaging logistics solutions provider. Contact us today for all your industrial and commercial packaging needs.